Terms & Conditions

Terms of Use / Service Agreement

Welcome to tulsivivah.in (the "Site"), your personal matchmaking platform. This Agreement sets out the legally binding terms for your use of the Site and membership. This Agreement may be modified by tulsivivah from time to time. The membership and rights of admission are reserved.

This Terms of Use is published in accordance with the Rule 3 (1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021.

tulsivivah.in is an advertising platform providing targeted advertising services for matchmaking alliances and replaces the traditional newspaper classified. The Site is for the personal use of individual members to advertise and promote their profiles for the purpose of finding relevant matches and cannot be used in connection with any commercial endeavors.

The Site is a serious matchmaking platform to seek a life partner for marriage and is not a casual dating site.

Access to the tulsivivah.in website is free. However, we may offer Premium Memberships wherein one can promote his/her Profile at various places on tulsivivah.in such as Inbox, Search Results, Emails, SMS, Video Chat etc.

Acceptance of Terms of Use Agreement

In order to use the tulsivivah.in Service you must register as a member on the Website. tulsivivah.in is an intermediary as defined under sub-clause (w) of Section 2 of the Information Technology Act, 2000. This Agreement is an electronic contract that establishes the legally binding terms you must accept to use the Site and to become a "Member." For purposes of this Agreement, the term "Member" means a person who voluntarily submits information to the Site whether such person uses the Service as a free member, or a paid member and User shall mean a person who actively uses the Site to promote his/her profile for matchmaking purpose.

By using the Site, you agree to be bound by these Terms of Use ("Agreement"). If you wish to become a Member and promote/advertise your profile to other Members and make use of the tulsivivah service ("Service"), read these Terms of Use and follow the instructions in the registration process.

By using the Service, you consent to submit your personally identifiable information including sensitive personal data such as your financial data if opted for our paid membership, Identity proofs if submitted, etc to collect, process, display and use the said information to provide the Service and to contact you by other Members. If you have any objection in collecting/processing your personal data, we advise you not to register with our Site.

If you want to withdraw this consent or if you have any objection in continuous collection or storage of your personal details, you must discontinue using our Service and delete your account by sending an email from your registered email ID to tulsivivahsupport@gmail.com as we shall not be able to provide you any Service without having your personally identifiable information.

Eligibility

To register as a Member of tulsivivah.in or use this Site, you must be legally competent and of legal marriageable age as per the laws of India (currently, 18 years or over for females and 21 years or over for males).

tulsivivah.in site is only to facilitate personal advertisement for lawful marriage alliance between persons who are legally competent to enter into matrimony under the laws to which they are subject. Membership in the Service is void where prohibited.

By using this Site, you represent and warrant that you have the right, consent, authority, and legal capacity to enter into this Agreement; submit relevant information to us; and that you are not prohibited or prevented by any applicable law for the time being in force or any order or decree or injunction from any court, tribunal or any such competent authority restraining you from entering into matrimony.

You further confirm that you intend to seek a life partner and that you shall not use this site for casual dating or for any commercial use. You also agree to abide by all of the terms and conditions of this Agreement and use the service in conformity with all applicable laws. If at any time tulsivivah.in is of the opinion (in its sole discretion) or has any reason to believe that you are not eligible to become a member or that you have made any misrepresentation, or violated any provisions of the Terms of Use, applicable laws, tulsivivah.in reserves the right to forthwith terminate your membership and/or your right to use the Service without any refund to you of any of your unutilized subscription fee.

By using this Site, you acknowledge that the match mails or the match search results shown to you by the system are based on the partner preference details submitted by you in your profile.

tulsivivah.in reserves the right to share information with third parties with regards to any promotions or offers exclusive to our members. However, we shall obtain your prior consent before sharing any of your data.

Account Security

You are responsible for maintaining the confidentiality of your login credentials you designate during the registration process, and you are solely responsible for all activities that occur under your account. You agree to immediately notify us of any disclosure or unauthorized access/use of your account or any other breach of security, and ensure that you log out from your account at the end of each session.

Term and Termination

This Agreement will be effective, valid and subsisting as long as you use our Site.

You may terminate your membership at any time, for any reason, by deleting your profile from the Site or writing to tulsivivah.in. In the event you terminate your membership, you will not be entitled to a refund of any unutilized subscription fees, if any, paid by you, except where otherwise guaranteed in writing.

tulsivivah.in may terminate your access to the Site and/or your membership for any reason including but not limited to the breach of the terms of use, using the service for commercial purposes, engaging in prohibited or inappropriate communication or activity, by sending notice to you at the email address as provided by you in your application for membership or such other email address as you may later provide to tulsivivah.in. If tulsivivah.in terminates your membership for breach of terms of this Agreement, you will not be entitled to any refund of any Subscription fees, if any, paid by you.

Term for the paid Membership would be in accordance with the type of membership undertaken.

In the event of business discontinuity, the Company shall refund 50% of the unused membership fees paid by you.

Non-Commercial Use by Members

The Site is for the personal use of individual members to advertise and promote their profiles for the purpose of generating accepts from relevant matches and cannot be used in connection with any commercial endeavors. This includes providing links to other web sites, whether deemed competitive to tulsivivah.in or otherwise. Organizations, companies, and/or businesses cannot become Members of tulsivivah.in and should not use the tulsivivah.in Service or Site for any purpose. Illegal and/or unauthorized uses of the Site, including unauthorized framing of or linking to the Site will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal, and injunctive redress.

Other Terms of Use for Members

• tulsivivah.in reserves the right in its sole discretion to review the activity and status of each account and block access to the member based on such review.
• tulsivivah.in reserves the right at its sole discretion to restrict/suspend your access to its website based on review of the member's activity, status or any such criteria tulsivivah.in may deem fit and proper with due intimation to you.
• You hereby confirm that as on date of this registration, you do not have any objection to receive emails, SMS/WhatsApp messages and calls from tulsivivah.in and members of tulsivivah.in as long as you are a registered member of tulsivivah.in including SMS permission for authenticating mobile verification and transactions via OTP, sent by the Payment Gateway. This consent shall supersede any preferences set by you with or registration done with the Do Not Disturb (DND Register)/ National Customer Preference Register (NCPR). This consent extends to emails, messages or calls relating but not limited to phone number verification, the provision of matchmaking advertising service, matchmaking enquiries and promotions.
• Multiple profiles of the same person are not allowed on our Site. tulsivivah.in reserves the right to deactivate all multiple profiles without any refund of subscription fees.
• You confirm that the Content, information including the personal information provided by you is correct and accurate. If you are creating the profile on behalf of your friend/sibling/children, you hereby agree that you have the required permission/consent from the particular person whose profile is created on tulsivivah.in by you. Impersonation is a crime and punishable under various laws.
• You are strongly advised to submit copy of your Driving License, Passport or any other Government issued identity and add a trust badge to your profile.
• Except for the purpose of promoting/advertising your profile for matchmaking purposes, you cannot engage in advertising to, or solicitation of, other Members to buy or sell any products or services through the Service.
• You will not transmit any chain letters or junk email to other tulsivivah.in Members. Although tulsivivah.in cannot monitor the conduct of its Members off the tulsivivah.in Site, it is also a violation of the Agreements to use any information obtained from other members in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to any Member without their prior explicit consent.
• tulsivivah.in reserves the right to take appropriate steps to protect tulsivivah.in and/or its Members from any abuse/misuse as it deems appropriate in its sole discretion.
• You cannot use any automated processes, including IRC Bots, EXE's, CGI or any other programs/scripts to view content on or communicate/contact/respond/interact with tulsivivah.in and/or its members.
• tulsivivah.in reserves the right to screen communications/advertisements that you may send to other Member(s) and also regulate the same by deleting unwarranted/obscene communications/advertisements at any time at its sole discretion without prior notice to any Member.
• tulsivivah.in Members are expected to exercise simple precautions for their privacy and safety. A suggestive guideline of such precautions is enlisted under security tips "Be Safe Online". By becoming a Member you hereby agree to read, abide and adhere to the said Tips.
• tulsivivah.in Members who subscribe to the tulsivivah.in Service hereby, unconditionally and irrevocably confirm that you have read terms and conditions and agree to abide by them.

Refund Policy or Termination & Refunds

No Refund in Case of Fake Profiles or Competitor Activity

tulsivivah reserves the right to suspend or terminate any account if, in its sole discretion, it determines that:

• the profile contains false, misleading, or fake information;
• fake, forged, or manipulated documents have been submitted;
• the account has been created for fraudulent purposes;
• the user is associated with, acting on behalf of, or using the platform for the benefit of a competing matrimonial service or any commercial purpose; or
• the user has otherwise violated these Terms & Conditions.

In all such cases, the membership may be terminated immediately, and no refund, whether full or partial, shall be provided for any subscription fees or unused membership period. tulsivivah also reserves the right to take appropriate legal action where applicable. We are not committed for marriage fixing we just provide profiles as per suitable criteria.

Proprietary Rights in the Content on tulsivivah.in

tulsivivah.in owns and retains all proprietary rights in the tulsivivah.in Site and the tulsivivah.in Service. The Site contains the copyrighted material, trademarks, and other proprietary information of tulsivivah.in, and/or its licensors. Except for that information which is in the public domain such as member profile or for which permission has been obtained from the user, you cannot copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information. Any such act or an attempted act on your part shall constitute a violation of this Agreement and your membership is liable to be terminated forthwith by tulsivivah.in without refund of any of your unused Subscription fees. tulsivivah.in reserves the right to take legal action (civil and/or criminal) wherever applicable for any violations.

Content Posted on the Site

You understand and agree that tulsivivah.in may delete any listing, content, communication, photos or profiles (collectively, "Content") that in the sole judgment of tulsivivah.in violate this Agreement or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of either tulsivivah.in and/or its Members.

With respect to Content you submit or make available for inclusion on publicly accessible areas of the Site including but not limited to your contact details, you hereby unconditionally and irrevocably grant to tulsivivah.in the consent and license to use, store, distribute, reproduce, prepare derivative works of, modify, adapt, publicly perform and publicly display such Content on the Site and to the members of tulsivivah.in community site(s) from time to time.

By submitting your success story, you hereby expressly authorize tulsivivah.in to use, publish and display your photographs and testimony on the Site.

You understand and hereby agree that all information, data, text, photographs, graphics, communications, tags, or other Content whether publicly posted or privately transmitted or otherwise made available to tulsivivah.in are the sole responsibility of the person from whom such Content originated and shall be at the member's/person's sole risks and consequences. This means that you (and not tulsivivah.in) are solely responsible for all Content that you upload, post, email, transmit or otherwise make available via the Service. tulsivivah.in does not control the Content posted via the Service and, as such, does not guarantee the accuracy, integrity or quality of such Content. We advise all Users to independently verify the content/information posted by the other members before acting upon the same and under no circumstances will tulsivivah.in be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Service.

tulsivivah.in reserves the right to check the authenticity of Content posted on the Site. In exercising this right, tulsivivah.in may ask you to provide any documentary or other form of evidence supporting the Content you post on the Site. If you fail to produce such evidence to the satisfaction of tulsivivah.in, tulsivivah.in may, in its sole discretion, terminate your Membership without a refund.

The following is an indicative list of the kind of Content that is illegal or prohibited on the Site. tulsivivah.in will investigate and take appropriate legal action in its sole discretion against anyone who violates this Agreement, including without limitation, removing the offending communication/Content from the Service and terminating the Membership of such violators without a refund. Illegal and prohibitive Content includes Content which:

• is blatantly offensive to the community, such as Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
• harasses or advocates harassment of another person;
• involves the transmission of "junk mail", "chain letters," or unsolicited mass mailing or "spamming";
• promotes information that you know is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
• promotes an illegal or unauthorized copy of another person's copyrighted work;
• contains restricted or password only access pages, or hidden pages or images;
• displays pornographic or sexually explicit material of any kind;
• provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18;
• provides instructional information about illegal activities;
• solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
• engages in commercial activities and/or sales without our prior written consent;
• threatens the unity, integrity, defence, security or sovereignty of India;
• impersonate another person;
• deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

You must use the tulsivivah.in Service in a manner consistent with any and all applicable local, state, and federal laws, rules and regulations.

You cannot include in your Member profile, visible to other members, any telephone numbers, street addresses, URL's, and email addresses.

Copyright Policy

You cannot post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.

Without limiting the foregoing, if you believe that your work has been copied and posted on the tulsivivah.in service in a way that constitutes copyright infringement, please provide us with the following information:

• an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
• a description of the copyrighted work that you claim has been infringed;
• a description of where the material that you claim is infringing is located on the Site;
• your address, telephone number, and email address;
• a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
• a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Notice of claims of copyright infringement can be sent to us in writing to the address located on the Contact section on the site.

Your Interaction with other Members & Member Disputes

You are solely responsible for your advertisement/communications with other tulsivivah.in Members. tulsivivah.in reserves the right, but has no obligation, to monitor disputes between you and other Members. tulsivivah.in also reserves the right to take appropriate action against errant members. However, tulsivivah.in is not obliged to share such action with other members, including complainants. tulsivivah.in expressly disclaims any responsibility or liability for any transactions or interactions between the members inter-se.

Privacy

Use of the tulsivivah.in Site and/or the tulsivivah.in Service is governed by our Privacy Policy and follow guidelines to protect your privacy.

Disclaimers

tulsivivah.in is not responsible for any incorrect or inaccurate Content/listing posted on the Site or in connection with the tulsivivah.in Service, whether caused by Users, Members or by any of the equipment or programming associated with or utilized in the Service, nor for the conduct of any User and/or Member of the tulsivivah.in Service whether online or offline.

tulsivivah.in assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, User and/or Member communications or any communications by tulsivivah.in to its Members.

tulsivivah.in is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line-systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any web site or combination thereof, including injury or damage to Users and/or Members or to any other person's computer related to or resulting and/or in connection with the tulsivivah.in Service.

Under no circumstances will tulsivivah.in be responsible for any loss or damage resulting from anyone's use of the Site or the Service and/or any Content posted on the tulsivivah.in Site or transmitted to tulsivivah.in Members. You should not provide your financial information (for example, your credit card or bank account information), or wire or otherwise send money, to other Members.

The exchange of matchmaking profile(s) through or by tulsivivah.in is not a matrimonial offer and/or recommendation from/by tulsivivah.in. tulsivivah.in shall not be responsible for any loss or damage to any individual arising out of, or subsequent to, any relations (including but not limited to matrimonial relations) established pursuant to the use of tulsivivah.in service.

The Site and the Service are provided "AS-IS" and tulsivivah.in expressly disclaims any warranty of fitness for a particular purpose or non-infringement. tulsivivah.in cannot guarantee and does not promise any specific results from use of the Site and/or the tulsivivah.in Service. You understand that tulsivivah.in makes no guarantees, either express or implied, regarding compatibility with individuals you meet through the Service.

tulsivivah.in expressly disclaims any liability or responsibility whatsoever and howsoever arising as a result of any Content/listing posted on the Site / made available to tulsivivah.in by any Members or the users of the Site or any third party.

tulsivivah.in does not assume any responsibility or liability for any illegal Content posted on the Site by any Members, users or any third party.

All liability, whether civil or criminal arising out of any Content that is Posted on the Site will be of that Member / user / third party who has Posted such Content and tulsivivah.in reserves its right to claim damages from such Member/ user / third party that it may suffer as a result of such Content Posted on the Site. tulsivivah.in does not claim ownership of Content you submit or make available for inclusion on the Service.

Limitation on Liability

In no event will tulsivivah.in be liable to you or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, including also lost profits arising from your use of the Site or the tulsivivah.in Service, even if tulsivivah.in has been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, tulsivivah.in's liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to tulsivivah.in, for the Service during the term of membership.

Jurisdiction

If there is any dispute about or involving the Site and/or the Service, by using the Site, you unconditionally agree that all such disputes and/or differences will be governed by the laws of India and shall be subject to the exclusive jurisdiction of the Competent Courts in Ahmedabad, India only.

Indemnity

You agree to indemnify and hold tulsivivah.in, its subsidiaries, affiliates, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, liability, claim, or demand, including reasonable attorney's fees, made by any third party due to or arising out of your use of the Service in violation of this Agreement and/or arising from a breach of these Terms of Use and/or any breach of your representations and warranties set forth above and/or any fraudulent act on your part.

Other

By becoming a Member of the tulsivivah.in service, you agree to receive certain specific email from tulsivivah.in and/or its group sites. You can unsubscribe at any time for any reason quickly and easily by clicking on the unsubscribe link enclosed in the mail.

This Agreement, accepted upon use of the Site and further affirmed by becoming a Member of the tulsivivah.in service, contains the entire agreement between you and tulsivivah.in regarding the use of the Site and/or the Service. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect.

By becoming a member of tulsivivah.in and/or using the Services of the Site, you unconditionally and irrevocably confirm that you have read and understood the above provisions and agree to abide by them. If you do not agree to any of the above terms and conditions, please refrain from registering on the Site.

This Agreement is an electronic document in terms of the Information Technology Act, 2000 and Rules there under pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.